Privacy policy

Last Updated: October 12, 2026

At Purezno (accessible from https://purezno.shop), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit or make a purchase from our store.

1. Information We Collect

When you visit Purezno or place an order, we collect certain information necessary to fulfill your request and improve your experience:

Order & Customer Information: When you make a purchase, we collect your name, billing address, shipping address, payment details (processed securely via encrypted payment gateways), email address, and phone number.

Device & Usage Information: We automatically collect device information such as your IP address, browser type, time zone, and cookies to optimize website loading and security.

2. How We Use Your Information

We use your personal information exclusively for legitimate business purposes, including:

Fulfilling and dispatching your orders from our Delta, BC fulfillment center.
Sending order confirmations, tracking details, and customer support responses.
Screening orders for potential risk or fraud.
Improving and optimizing our website functionality and user experience.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We share your data only with trusted service providers necessary to operate our store and deliver your orders:

WordPress/WooCommerce: Our online storefront platform.

Shipping Carriers: Logistics providers (such as Canada Post or standard Canadian couriers) to deliver your packages.

Payment Processors: Secure, PCI-compliant payment gateways (Stripe) to process transactions.

4. Cookies & Tracking Technologies

We use cookies to remember your cart items, analyze traffic, and enhance browser functionality. You can choose to disable cookies through your browser settings, though some website features may not function as intended.

5. Your Privacy Rights

As a customer in Canada, you have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise these rights, please contact us at support@purezno.shop.

6. Security

We take reasonable and appropriate precautions to protect your personal information against unauthorized access, loss, or misuse using industry-standard SSL encryption technology.

7. Contact Us

If you have questions or concerns about our privacy practices, please contact our privacy compliance team:

Store Name: Purezno

Email: support@purezno.shop

Phone: +1 250-820-7188

Fulfillment Center Address: 1372 Cliveden Ave, Delta, BC V3M 6K2, Canada

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)