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Terms of service

Terms of Service

Last Updated: October 12, 2026

Welcome to Purezno. This website (accessible at https://purezno.shop) is operated by Purezno. Throughout the site, the terms "we", "us", and "our" refer to Purezno. By visiting our store or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms").

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

2. Products, Pricing & Availability

  • All prices displayed on Purezno are in Canadian Dollars (CAD) unless specified otherwise.
  • Prices for our products are subject to change without prior notice.
  • We reserve the right to modify or discontinue any product or service at any time without liability.
  • We have made every effort to display as accurately as possible the colors and images of our products.

3. Accuracy of Billing & Account Information

We reserve the right to refuse any order placed with us. You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store, including your shipping address, billing address, email address, and payment details.

4. Shipping & Delivery

We ship exclusively within Canada from our fulfillment facility in Delta, British Columbia. All shipments are subject to our Shipping Policy. Orders feature free shipping across Canada with an estimated total delivery window of 3 to 5 business days.

5. Returns & Refunds

Our return policy lasts 30 calendar days from the date of delivery. For complete return procedures, shipping label instructions, and refund timelines, please view our Return & Refund Policy.

6. Third-Party Links & Tools

Certain content or services available via our site may include materials from third parties or link to third-party websites (such as secure payment processors). We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not assume liability for any third-party materials or transactions.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

9. Contact Information

Questions about the Terms of Service should be sent to us at:

Store Name: Purezno

Customer Support Email: support@purezno.shop

Phone: +1 250-820-7188

Fulfillment & Return Address: 1372 Cliveden Ave, Delta, BC V3M 6K2, Canada

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)