Shipping policy
At Purezno, we strive to deliver your orders promptly and reliably. All orders are packed and dispatched directly from our fulfillment warehouse in Delta, British Columbia.
1. Shipping Destination & Rates
Target Country: Canada (We currently ship exclusively within Canada).
Shipping Cost: FREE Shipping on all orders (No minimum purchase required).
2. Order Processing & Delivery Timeline
| Stage | Details |
|---|---|
| Order Cut-Off Time | 2:00 PM (GMT-07:00) Pacific Daylight Time (Vancouver) |
| Handling / Processing Time | 1 – 2 business days (Fulfilled Monday – Friday) |
| Transit Time | 2 – 3 business days (Shipped Monday – Friday) |
| Total Estimated Delivery Time | 3 – 5 Business Days |
3. Order Tracking
Once your package is dispatched, you will receive a shipping confirmation email containing a tracking link so you can follow your shipment's journey in real time.
4. Contact Support
If you have any questions regarding your shipment, please reach out to our customer care team:
Email: support@purezno.shop
Phone: +1 250-820-7188
Fulfillment Center Address: 1372 Cliveden Ave, Delta, BC V3M 6K2, Canada
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)